PowerLung Repair Service

Many people have owned and used their PowerLung for 20+ years. That's right, some of the first ones we sold are still being used!

We understand that things sometimes happen in life that may require our customers to have their PowerLung repaired, from moving to a child taking the unit apart to a dog chewing on the unit. This service assures the most current parts for their models, regardless of when the customer purchased the product or any changes PowerLung has made to parts since the purchase whenever possible.

The PowerLung Repair Service includes:

1. A full inspection of your PowerLung will be conducted to determine whether the product can be repaired and the steps and parts necessary to repair the product. (We will notify you if the product cannot be repaired; e.g. the dog chewed up too much of it or in a critical area.)
2. Repair or replace with components that will bring your PowerLung to the current level, just like the models we are shipping.
3. Packaging and return shipping to you by United States Postal Service First Class Mail with Delivery Confirmation Number. Other services are available at an additional cost.

PowerLung Repair Service Costs (for each unit):

Repair Service – $40.00
(including label to send for repair and Return Shipping and Handling by USPS First Class Mail)

Before Requesting Repair Service

A common issue with a PowerLung model that needs to be fixed is that it needs to be cleaned. Our instructions state that you should clean your PowerLung model at least once a week.

Before requesting repair service, clean your PowerLung first. Cleaning your PowerLung model may resolve your problem. Instructions on cleaning your PowerLung are here. It is highly recommended that you clean your PowerLung at least once a week.

If your PowerLung continues to have problems after cleaning, please continue reading for instructions on the repair service.

PowerLung Repair Service Instructions:

Check whether your PowerLung is part of our current offering at this link.

Look at the different PowerLung models. If you do not see your unit listed, contact us first. We try to retain parts for discontinued items; it is possible that we no longer have the parts for your unit in stock.

Prepare the PowerLung for shipping.

1. Clean your PowerLung before sending it in for repairs. Instructions on cleaning your PowerLung are here. 
2. Include the unit and any loose components. Do not include the mouthpiece, carrying case, user instructions or other documentation originally included with your PowerLung model.
3. Use a padded envelope to send your PowerLung for Repair Service. The return shipping label will be emailed to you after you place your order for Repair Service. If you live outside the United States, contact the Distributor in your area for faster service.
4. In the Notes section of your order, briefly describe what you are experiencing and believe needs repair. If you need additional space, use the back of the form.
   

If you really only need a replacement mouthpiece or Carrybag, you can find those in our Replacement Parts Section. If you have any questions, don't hesitate to contact us.